|
Home Spy 200 Bois D'arc Street Second Floor Forney, TX. 75126 214.367.8877 FAX 214.447.9628 |
RMA - Return Merchandise Authority Form Number: |
| Name:
|
Phone: (____)
Email: |
Fax: (____) |
| Address:
------------------------------------ ------------------------------------ ----------------- PC --------------
|
Home Spy Product:
--------------------------------- Comment:------------------------- Adaptor:------------------------- Other---------- |
Proof of purchase if under
warranty:
Invoice Docket No._______ Dated _____/_____/______ Please fax copy with this form. |
| Problem / Fault Description:
------------------------------------ ------------------------------------ ------------------------------------ No problem, just want to return [ ] Operating System used [Mac] or [PC] If applicable. Version:------------------------ |
IMPORTANT! If your product has external power supplies, send them with the product. LOCK
TRANSPORT LOCKS We will not be responsible for damage caused by shipping. |
List of Cables, Power Supplies and
accessories sent to us with the product, if not listed you may not get
them returned!
Cables: __________________ Power Supplies: ___________ Adaptors: ________________ Software: ________________ Other: __________________ |
I Agree to pay all courier (to/from our Dallas, TX repair centre), quote and repair charges (if the quotation is accepted or the repair only total is no more than $45*) charges.
If product is bench tested and found NOT to have any defect. I agree to pay a $25.00 bench test charge.
I also hereby indemnify Home Spy against damage or loss caused during transit.
I have read and agree to Home Spy return policies. Click here to review policies
Transit Insurance is extra $7 check here [ ] or use your own couriers in both directions if you do not wish to indemnify Home Spy against loss or damage in transit.
Replaced faulty parts
(excluding change-over which we must keep) will not be sent back unless
requested by ticking this box [ ]
* Prices are Excluding courier charges.
The disposal of uncollected
goods act (1966) states that goods not collected within 3 months will be sold
to re-cover costs.
Return Courier charge depending on destination
and weight of product, normally home range $15 and business range $29 for
URGENT returns we will provide a quote.
Signed: Having read and agreed to all conditions herein: ______________________________________ Dated ___/_____/______ My Email Address_________________________________
| YOU MUST SUPPLY Credit Card details or call us
for other options.
No. ______________________________________ EXP DATE __________/___________ |
Type of card:
Visa / Master Card / Discover / Amex |
Name on Card:_____________________________________ |
Office use only: Check Done [ ] |
INSTRUCTIONS: Print, fill out form, fax to 1.214.447.9628
Home Spy will email you a RMA number.