For office use only Date ___/___/____
Form Received By:___________________________Approved: YES NO
RMA # ____________________________
Home Spy RMA Request
DO NOT SHIP WITHOUT RMA. YOUR BOX WILL BE REFUSED.
Please fill out and fax to 214-446-6903.Name:_______________________________ Phone: __________________ Email: ____________________________________________ Address: ________________________________________________________________________________________________________ Inv. Number: ___________________________________ PO Number:____________________________ Date of purchase: ___/___/____ Requesting (circle one): RETURN REPAIR EXCHANGE UPGRADE Item stock number and description: __________________________________________________________________________________ Reason for return:__________________________________________________________________________________________________ _________________________________________________________________________________________________________________ Item stock number and description: ___________________________________________________________________________________ Reason for return:__________________________________________________________________________________________________ _________________________________________________________________________________________________________________
Due to the nature of covert cameras. Where they may be used only once and no longer needed. All hidden spy cameras and associated equipment are "All Sales Final" No Returns. Warranty only. All items must be returned in the original packaging and must have all power supplies, cables, manuals, SD cards, software disks, etc. to be eligible for a refund. Home Spy dose not assume responsibility for damages in transit. Please have item properly packed. Customer is responsible for all transit charges (to/from our repair center). If product is bench tested and found NOT to have any defects, there is a $25 bench test charge. Replaced faulty parts will not be sent back unless requested by the customer. To request please check here. [ ] The disposal of uncollected goods act (1996) states that goods not collected within 3 months will be sold to re-cover costs.
*** I have read and agree to the Home Spy return policies. Click here to review policies. Initial: _______
Print, fill out form, fax to (214)447-9628
Home Spy will email you a RMA number and address to ship to. Return address maybe different then out our sales office. Do not ship without RMA number. Your package will be returned and you will lose shipping costs and valuable time
I ______________ have read and agree to the terms and conditions herein.
Signature: _______________________ Date: ___/___/____
Home Spy USA, 3401 Main Street, Dallas TX 75226. (214) 749-4010